From Your First Call to a Nurse in Your Home

1. Day 1
   You reach out — free eligibility review

   A coordinator calls to understand your child's needs and confirm whether GAPP, Katie Beckett, or another pathway fits. No cost, no obligation.

2. Week 1
   We gather documents & confirm Medicaid

   We help line up your child's Medicaid, records, and the pieces the state needs — and start the Katie Beckett pathway if income was the barrier.

3. Weeks 1–2
   Physician plan & packet prepared

   We coordinate the physician plan of treatment and prepare the full GAPP packet on the official state forms — you just sign.

4. Weeks 2–3
   Submitted to Georgia Medicaid / GAPP

   HeartPath submits the complete packet for prior authorization. We track it and handle anything the state comes back with.

5. ~30 days
   State review & authorization

   Georgia Medicaid reviews the packet and authorizes hours based on your child's documented needs. Reviews typically take about 30 days.

6. After approval
   Approved — care begins at home

   We match your child with a skilled pediatric nurse experienced in their specific needs, and care starts at home.

Timeframes are typical ranges, not guarantees — eligibility and hours are determined by Georgia Medicaid based on your child's documented medical needs.